General Questions

How to book boat ticket to Gili Islands?

It´s easy, just click contact us menu and then fill in your dates, number of passengers and inform us your route on the ´Contact Us´ page. We will get back to you and inform you the availability, and special offer price (if any).

Which is the best fast boat?

It depends on where you are departing from in Bali and  your budget. Below is our recommendation:

  • South Bali and West Bali: From Serangan Harbor, you can go with Blue Water Express or Gili Getaway. From Sanur Beach, you can go with Semaya One Cruises or Super Scoot.
  • South East Bali and East Bali: From Padang Bai, you can go with Gili Cat, BlueWater Express, Wahana Gili Ocean are more suitable and the boat journey is about an hour shorter than from Serangan.
  • North Bali: From Amed, we recommend you to go with Kuda Hitam. Alternatively you may depart from Padang Bai.

I want to go to Gili Air – How?

Super Scoot, Gili Getaway, Kuda Hitam Express, and Semaya One Cruises.

I want to go to Gili Meno – How?

Kuda Hitam is the only fast boat that go to Gili Meno.

I want to go to Nusa Lembongan – How?

Super Scoot and Semaya One go to Nusa Lembongan.

My pick up and drop off location are different

Simply inform us about this via email and we will arrange it.

I want to change travel date – Can I? How?

Yes. Simply email your new preferred dates and we will change it. Note: This feature is subject to seats availability.

I want to cancel my booking

Yes, you can cancel your booking under the cancellation policies. Simply email your cancellation statement.

Cancellation policies:

  • All bookings cancelled more than 2 weeks from date of travel: FULL refund.
  • All bookings cancelled less than 2 weeks, but more than 48 hours from the date of travel: 50% refund.
  • All bookings cancelled less than 48 hours from the date of travel:  NO refund.

Booking Related Questions

I want to book

Contact us for fast boat and hotel inquiries.

Is there any booking fee?

No. There are no booking fee for hotel. However we required full payment for fast boat to secure  your booking. It is recommended to always do full payment to secure your booking, especially in high season period.

Is there any booking time limit?

No. However we do not recommend last minute booking. Why? Because seats or room availability is limited.

Do I need to confirm my booking directly with the fast boat operator or hotel?

No. You are not required to confirm your reservation with the hotel or fast boat company. We’ve done it for you once you send us an inquiry via contact page.

Where I can make payment?

You can pay using Paypal, Bank Transfer, Cash (for hotel only).

What is the payment currency?

The currency is US$.

What are acceptable type of card that accept?

We accept MasterCard, and Visa. Some hotels accept American Express.

How do I leave feedback about

We would love to hear any comments or feedback from you. Simply email us at or contact us page.

How do I report a technical issue?

Let us know if you experience any problems on We will fix the issue as soon as possible.